Privacy Policy
Effective Date: January 22, 2025
1. Information We Collect
USA Auto Insurance ("we," "our," or "us") collects information you provide directly to us, such as when you:
- Submit a Insurance application through our website
- Contact us via phone, email, or other communication methods
- Subscribe to our marketing communications
- Interact with our customer service team
2. SMS and Communication Consent
By providing your phone number and checking the SMS consent box, you expressly consent to receive SMS text messages from USA Auto Insurance regarding:
- Your Insurance application status and updates
- Important account notifications and alerts
- Marketing messages about Insurance opportunities (only if explicitly opted in)
- Customer service communications
Message Frequency: Message frequency varies. You may receive up to 5 messages per week for application-related communications.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions: You may opt out of SMS communications at any time by replying "STOP" to any text message. You may also contact us at the information provided below.
3. 10DLC Compliance
USA Auto Insurance is fully compliant with 10DLC (10-Digit Long Code) regulations for business messaging:
- Our business is registered with The Campaign Registry (TCR)
- All messaging campaigns are properly registered and approved
- We maintain proper consent records for all SMS communications
- We honor all opt-out requests promptly and maintain do-not-contact lists
4. How We Use Your Information
We use the information we collect to:
- Process and evaluate your Insurance application
- Communicate with you about our services
- Provide customer service and support
- Send you marketing communications (with your consent)
- Comply with legal obligations and regulatory requirements
- Improve our services and website functionality
5. SMS Communication Terms
Third-Party Sharing
We do not sell, rent, or share your SMS opt-in information with third parties for their marketing purposes.
Message Frequency and Fees
You may receive multiple messages per week based on your account.. Standard message and data rates may apply as determined by your carrier.
Opt-Out and Support
You may opt-out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at info@usautoinsurance.com.
6. Information Sharing
We may share your information with:
- Authorized third-party service providers who assist in our operations
- Insurance partners for Insurance evaluation
- Legal authorities when required by law or legal process
- Business partners with your explicit consent
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
8. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Opt out of marketing communications
- Request deletion of your information (subject to legal requirements)
9. Contact Information
USA Auto Insurance
Email: privacy@usautoinsurance.com
For SMS opt-out: Reply STOP to any text message
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.